Be Sure the Supplier is Reliable

Verify the supplier's identity. Use other offline and online methods to verify the supplier's details.

Careful Communication

Check your sent inquiries match the suppliers who reply. Be sure you are dealing with the same supplier - check their company information matches the company you contacted.

Use Trade Assurance Service

1. Use Trade Assurance service to get your trade well protected.

2. Contact suppliers on TradeManager for exact bank account details before payment - make sure you pay the right person or company.

3. Inspect the order before making full payment.

Check Quality and Quantity First

After you confirm your order is correct, it's ok to sign for it. This can be done when the goods are still under the charge of a third party, such as customs or delivery agencies.

If you have any issues with your suppliers or order, submit your complaint as soon as possible.